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Fixed Operations Intel ROI Suite

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Real Results, Real ROI

The ROI Suite reveals and unlocks hidden revenue opportunities for your business.

The ROI (Repair Order Insights) Suite is a powerful collection of cloud-based applications designed to uncover hidden revenue opportunities. By analyzing your RO data with our proprietary algorithms, we curate new insights and combine them with existing data to reveal untapped potential and maximize your profitability.

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The Accurate Data,
To Make Things Easier

Data fatigue is real — that’s why we deliver only the most relevant insights, quickly and clearly. No more wasting hours sifting through reports; we provide the actionable data you need to make informed decisions with ease.

Call or sign up today

Achieve maximum profitability through data-driven strategies. Our advanced analytics and expert coaching guide you in optimizing labor rates, boosting efficiency, and increasing revenue—seamlessly and effectively.

Fixed Op's Intel ROI Suite Core Features

Service Departments have never had greater access to the power of their own data. By seamlessly integrating with your DMS, our ROI Suite offers a suite of applications designed to identify, analyze, and present actionable revenue opportunities within your Service Department.

With clear insights at their fingertips, both upper management and service teams can align on where the opportunities lie — and how to capitalize on them effectively.

Insights & Performance Reporting

Focused on parts and labor price optimization and compliance, our report builder allows you to dive into specific metrics and pinpoint gaps with ease. Our ELR manager tracks price exceptions, offering valuable insights to refine your pricing strategies.

Repair Order Intelligence Database

Knowledge is power, and we have the data to prove it. With an extensive RO database collected from thousands of dealerships across the United States, the ROI Suite enables powerful comparative analysis and benchmarking — giving you insights that would otherwise be out of reach.

Digital Performance Groups

Think of it as a 20 Group on steroids. By combining our extensive comparative data with your own DMS insights, our Virtual Performance Group (VPG) tools enable you to benchmark your Service Department against numerous markets and brands. Easily spot areas where you’re excelling — and where there’s room for improvement — to stay ahead of the competition.

ISP Secret Shopper Program

Stay informed about local aftermarket and dealership pricing with our quarterly Intelligent Mystery Shop. You choose the competitors, services, and vehicles you want us to evaluate. We analyze the results each quarter and provide strategic recommendations to help you adjust your pricing for optimal competitiveness and profitability.

Revenue Forecasting

Bridging the gap between executive goals and Service Department realities has never been easier. With minimal manual input, the Tech CMF tool tracks individual technician performance and analyzes its impact on your bottom line — providing valuable insights as the year unfolds.

Intelligent Warranty Filing

Focused on optimizing parts and labor pricing while ensuring compliance, our report builder allows you to dive deep into key metrics and quickly identify performance gaps. Meanwhile, our ELR manager actively monitors price exceptions, offering valuable insights to refine your pricing strategies.

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Call or sign up today

Achieve maximum profitability through data-driven strategies. Our advanced analytics and expert coaching guide you in optimizing labor rates, boosting efficiency, and increasing revenue—seamlessly and effectively.